Across the UK, GP practice staff are increasingly facing online abuse, either as part of the business or on a personal level. Here we look at practical steps a practice can take. 

Social media is a great platform for GP practices to stay in contact with patients, invite feedback and connect with the local community. Here are FPM's top tips for getting involved and making the most of your social media presence.

Managing staff can be both rewarding and painful. Sometimes it can be downright strange! We asked some of our members to tell us about the strangest HR incidents they’ve had to deal with and got some very interesting responses. Here are some of our favourites!